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Our client Top IT Client is seeking a Technical Support Associate to join their team. As a technical support you will be part of the digital support team. Job Title: Technical Support Location: King Street St Catherine's, ON Pay Range:$19.23/hr What's the Job? The role includes some or all the following key responsibilities : Handling chat, a sync messaging and phone channels. Developing proactive recommendations on process improvements or efficiencies that can be gained. Recommending system/technology enhancements that could be implemented to create efficiencies. Perform remote... more ->
The primary focus of this position is to align with the Client Product Owner/Client SME on specific requirements documented through Blueprinting/User Stories to meet their business needs. The Lead Consultant designs, builds and validates client requirements, executes testing leveraging client data and liaises with the Client Product Owner (Client SME) on testing results. She/he will work with Client Product Owner (Client SME) to resolve any issues and escalations throughout the implementation process. ADP GlobalView Lead Consultants are integral members of an Agile Team and share... more ->